Missing D and E drives on my computer?
When I tried to install it, it told me that I first had to uninstall version 6 before installing V8. I did and rebooted and suddenly BOTH drives would not work.
I clicked on MY COMPUIER and only drives A and C are listed, I have a Mass storage hard drive and when I turn THAT one on, it shows up as drive F but that’s all, I went into MY COMPUTER and both missing drives have a yellow exclamation mark next to them. When I checked on PROPERTIES of both drives it said-
“Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)”
I have unhooked and rehooked the external drive and the AUTOMATIC NEW HARDWARE feature DOES detect the drive, even the exact model number of it, but then says that there was a problem and that the newly installed drive might not work properly.
That external drive is connected to a 4 usb port and it shows the green CONNECTION light on.
I have other hook ups to that usb port and those work fine.
I figure that since that ext drive came with the NERO 6 pack, then that’s why I somehow lost it, but why would the int drive also be affected???
I’ll put in a CD and the drive’s light does go on, it spins then dies down, same thing for the int drive on the tower.
Everytime I shut down the comp that ext drive even lights up before the comp completely shuts down.
Has anyone had this kind of specific problem?
By: CuriousG2007
Tags: Exclamation Mark, Hard Drive, Hardware Device
November 5th, 2009 at 09:58
try by reinstalling your ports and XP.
November 7th, 2009 at 15:14
The easiest thing to do first is a system restore to a time before you did the installation. That will restore your settings and hopefully your drives.
If that does not work try this tweak —
This solution I found on the Microsoft website seems to point exactly to the problem you are experiencing.
November 9th, 2009 at 21:17
for me i just scan back in hardware properties then repair it.
November 12th, 2009 at 03:59
go to programs accessories click on system tools , system restore and restore ur computer to previous date when it was working fine then everything will be solved , since the drivers are not compatible with ur drive with nero 8 its happening